Olympe’s PRIVACY POLICY – last updated February 1, 2019
- ABOUT THIS PRIVACY POLICY
- THE TYPES OF DATA WE COLLECT AND HOW WE COLLECT IT (incl. COOKIES)
- HOW WE USE YOUR DATA
- MARKETING
- HOW WE SHARE YOUR PERSONAL DATA AND WITH WHOM
- THIRD PARTY LINKS
- REQUESTING ACCESS TO YOUR PERSONAL DATA
- DATA SECURITY
- RETENTION OF YOUR DATA
- YOUR OTHER PRIVACY RIGHTS
- CHANGES TO YOUR PERSONAL DATA
- CONTACT DETAILS
1. ABOUT THIS PRIVACY POLICY
This privacy policy sets out how and why OLYMPE collects and uses your personal data when you visit this website (https://olympe.ch), including any data you may provide through the website. The policy also explains how we protect your information and the privacy rights you have by law. It is important that you read this privacy policy so that you are fully aware of how and why we are using your data.
We update this privacy policy from time to time. This version was last updated on February 1st 2019. When we make changes to our privacy policy, we will keep the prior version on our website and clearly show the changes between versions.
2. THE TYPES OF DATA WE COLLECT AND HOW WE COLLECT IT (incl. COOKIES)
TYPES OF DATA. We collect, use, store and transfer different types of both personal and non-personal information through our website.
Personal data, or personal information means any information about an individual from which that person can be identified. It does not include data from which you cannot identify a person.
We collect the following categories of personal data about you:
- Identity Data includes first name, last name, username, company, job title.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share non-personal information such as statistical data for any purpose. This non-personal information may be derived from your personal data but is not considered personal data by the law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. If we combine any non-personal information with your personal data so that you can be identified from it, we will treat the combined data as personal data which will be used and protected in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
HOW WE COLLECT DATA. We collect data in different ways through our website. You may provide us the data directly when you:
- Sign up to receive white papers or newsletters;
- Request marketing materials to be sent to you; or
- Provide us with feedback or contact us.
Additionally, through the use of cookies, server logs and similar technologies, we may automatically collect Technical Data about your equipment, browsing activity and patterns. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We may also receive personal data about you from certain third parties as follows:
- HubSpot Marketing Automation Platform – OLYMPE uses HubSpot as a primary tool to market the company’s product and services directly to our customer base. Information shared with OLYMPE is only accessible through login credentials through HubSpot’s online web portal.
- Microsoft Office 365 – OLYMPE uses Microsoft SharePoint as a Partner Portal to share company information as well as OLYMPE customer information. The SharePoint is only accessible to select OLYMPE appointed Partners. Information shared with OLYMPE and OLYMPE Partners is only accessible through login credentials through Microsoft’s 365 Office Suite online web portal.
- Google Analytics – OLYMPE uses Google Analytics to monitor OLYMPE website traffic and SEO (search engine optimization). Information shared with OLYMPE is only accessible through login credentials through Google Analytics online web portal.
- MailChimp – OLYMPE uses MailChimp as a secondary tool to market the company’s product and services directly to prospective customers. Information shared with OLYMPE is only accessible through login credentials using MailChimp’s online web portal.
3. HOW WE USE YOUR DATA
We will use your personal data only where we have a lawful basis for doing so. We process your personal data for a number of purposes. The lawful basis for processing your personal data will depend on the purpose for which it was obtained. The table below sets out the purposes for which we may process your personal data and the relevant lawful basis/bases that allow for that processing:
Managing our relationship with you
Type of data
- Identity Data
- Contact Data
Our Lawful Basis for Processing
- Necessary to comply with a legal obligation
- To perform a contract with you
Administration purposes and the protection of our business and the website (e.g. troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Type of data
- Identity Data
- Contact Data
- Technical Data
Our Lawful Basis for Processing
- Necessary for our legitimate interests* – in running our business, the provision of administration and IT services, network security and fraud prevention and for business reorganisations or group restructuring exercises
- Necessary to comply with a legal obligation
To register you as a new customer/user
Type of data
- Identity Data
- Contact
Our Lawful Basis for Processing
- To perform a contract with you
Marketing and promotions
Purpose of Processing
- Sending you marketing communications or newsletters
- Asking you to complete a survey or leave a review
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
- To make suggestions and recommendations to you about goods or services that may be of interest to you
Types of Data
- Identity Data
- Contact Data
- Profile Data
- Usage Data
- Marketing and Communications Data
- Technical Data
Our Lawful Basis for Processing
- Consent
- Necessary for our legitimate interests* (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
- Necessary for our legitimate interests* (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
- Necessary for our legitimate interests* (to develop our products/services and grow our business)
*Legitimate interests means our legitimate interests in conducting and managing our business or the interests of third party where these interests are not overridden by your fundamental rights, interests and freedoms.
Changes to the Purposes of Processing : We will only process your personal data for the purpose(s) for which we collected it. If we do need to use your personal data for a new purpose, we will notify you of this and explain the lawful basis we will be relying on.
Please be aware that we may process your personal data without your knowledge or consent where this is required or permitted by law.
4. MARKETING
By sending an email to info@olympe.ch you can control how we send you marketing communications. We will send you marketing communications if you have requested information from us or purchased services from us, or if you have provided us with your details when registering for a promotion, and in each case, where you have not opted out of receiving that marketing.
Aside from sending an email, you can opt out of receiving marketing communications by following the opt-out or unsubscribe links on any marketing message sent to you or by contacting us at any time.
6. THIRD PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we strongly recommend you read the privacy policy of every website you visit
7. REQUESTING ACCESS TO YOUR PERSONAL DATA
Under data protection law, individuals have the right to request access to information about them that we hold. To make a request for your personal data please contact info@olympe.ch.
8. DATA SECURITY
Whilst we store and use your personal data we will ensure the appropriate security of your personal data including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach as is required by the law.
9. RETENTION OF YOUR DATA
Without affecting your other rights, we will not keep your personal data longer than is necessary for the purpose for which we use it and will delete or destroy it when it is no longer required.
In some circumstances we may anonymize your personal data (so that it can no longer identify you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
10. YOUR OTHER PRIVACY RIGHTS
By law you have certain additional privacy rights. These are to:
- Be informed of how we are processing your personal data – this privacy policy serves to explain this to you but please do get in touch if you have any questions;
- Have your personal data corrected if it is inaccurate or incomplete;
- Have your data erased (the right to be forgotten) in certain circumstances – e.g. where it is no longer needed by us the purpose for which it was collected, or you have withdrawn your consent. Please note however, that in certain circumstances, we may not be able to comply with your request of erasure for legal reasons. If this is the case, we will notify you at the time you request erasure.;
- Restrict the use of your data in certain circumstances – e.g. where you have told us the data is inaccurate and we are in the process of checking this. In such circumstances we will continue to store your data but will not process it further until we have checked and confirmed whether the data is inaccurate;
- Object to the processing of your data in certain circumstances – e.g. you may object to processing of your data for direct marketing purposes;
- Object to decisions being taken by automated means;
- Request the transfer of your personal data to a third party. Please note this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you; and
- To withdraw your consent at any time to processing where we are relying on consent as the lawful basis – e.g. to receiving marketing communications. Please note if you withdraw your consent, we may not be able to provide certain products and services to you – We will let you know if this is the case at the time you withdraw your consent.
If you have any concerns about the way we are collecting or using your personal data, please contact us in the first instance.
11. CHANGES TO YOUR PERSONAL DATA
It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes and we need to update our records.
12. CONTACT DETAILS
If you have any questions about this privacy policy or about your legal rights, please contact us using the details set out below:
OLYMPE SA
EPFL Innovation Park, Building C
1015 Lausanne, Switzerland
info@olympe.ch